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KUALA LUMPUR: United Overseas Bank (Malaysia) Bhd (UOB Malaysia) is offering relief assistance to individuals as well as small- and medium-sized enterprises (SMEs) and corporates affected by the recent floods in the Klang Valley and other states across the country.

The bank’s relief assistance aims to alleviate the financial burden of its customers whose livelihoods are impacted by the floods or suffered damage to their properties and belongings.

The assistance includes deferment of financing and loan payments, reduction in monthly repayment instalments and extension of repayment tenures.

UOB Malaysia chief executive officer Wong Kim Choong said the bank stands ready to assist customers in overcoming the challenges during these trying times.

Wong said the bank understands the difficult predicament that many of its customers are facing due to the recent floods.

“We will tailor our repayment options and other relief measures to suit each customer’s specific requirements so that they can better manage their financial situation and recover faster from this devastating incident,” he said.

In addition, UOB Malaysia is waiving certain fees and charges for selected services, such as replacing debit and credit cards or cheque books lost or damaged during the floods.

The bank will also waive late credit card payment charges for affected customers.

The bank has put in place a claim process under its flood inconvenience allowances on selected bancassurance products underwritten by its insurance partners.

This will enable these insurance partners to process the claims in an expedited manner.

Source: NewStraitsTimes, Azanis Shahila Aman /December 22, 2021

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